Shipping Policy

We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

1. Order Processing Time

Orders are processed within 3–5 business days, excluding weekends and holidays.

Once your order is processed, it will be prepared and dispatched.

2. Shipping Time

Estimated delivery time is 7–15 business days after shipment.

Delivery times may vary depending on your location and external factors.

3. Total Delivery Time

The total estimated delivery time, including processing and shipping, is 10–20 business days.

These timeframes are estimates rather than guaranteed delivery dates.

4. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can track your order using the tracking link provided.

5. Shipping Delays

While we strive to deliver your order on time, delays may occur due to:

• High demand periods.

• Customs clearance.

• Carrier delays.

We are not responsible for delays caused by shipping carriers or customs, except where responsibility is imposed by applicable law.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for orders shipped to incorrect addresses provided at checkout, subject to applicable law.

Please contact us promptly if you notice an address error.

7. Lost or Stolen Packages

If your package is marked as delivered but you have not received it, contact us at contact@pickcoat.com so we can assist with a carrier enquiry.

We are not responsible for lost or stolen packages marked as delivered by the carrier, except where applicable law provides otherwise. A delivery scan does not remove any statutory rights.

8. Contact Us

If you have any questions about your order, please contact us at:

contact@pickcoat.com

Nothing in this policy limits your statutory consumer rights.

By placing an order, you agree to this Shipping Policy.