Legal notice

PICKCOAT — Outlet Product Disclosure Policy

Our Products. Our Prices. Our Commitment to Transparency.

At PICKCOAT, we believe quality fashion should be accessible at competitive prices. Our outlet collection offers selected clothing, footwear and accessories at attractive prices, often significantly below the regular retail prices of comparable products.

We believe in transparency and want every customer to understand our pricing model, product characteristics and international fulfilment arrangements before purchasing.

1. Why Are Our Prices Lower?

Our competitive pricing is made possible through a simplified, cost-efficient international supply and fulfilment model.

Unlike traditional retailers that operate physical shops, multiple distribution centres and extensive domestic warehouse networks, PICKCOAT works with international warehouse and fulfilment partners to dispatch orders directly to customers.

This approach allows us to reduce certain operational expenses, including:

Local warehouse rental and storage costs.
Multiple stages of product distribution.
Additional inventory handling costs.
Some overheads associated with traditional retail operations.

By reducing these expenses, we can offer products at more accessible prices.

Selected items may also be discounted because of seasonal inventory, outlet-specific collections, promotional offers or other product-specific circumstances.

Important: Prices and discounts are specific to each product. Any comparison with a manufacturer’s or another retailer’s price must be accurate and supported by verifiable information.

2. Where Do Our Products Ship From?

PICKCOAT fulfils eligible orders directly through international warehouse and fulfilment partners located in China.

Rather than holding all inventory in local warehouses in the United Kingdom, Europe or the United States, our fulfilment partners prepare and dispatch orders individually to customers.

This international direct-shipping model helps us maintain competitive prices and avoid unnecessary distribution expenses.

Customers should be aware that:

Orders may be dispatched directly from China.
Deliveries are international rather than domestic.
Shipping and processing times may differ from those of traditional local retailers.
Tracking details are provided once orders are dispatched.
International transport and customs processing may affect delivery times.

The country of dispatch is not necessarily the country where a product was manufactured.

For detailed estimated delivery times and shipping information, please refer to our Shipping Policy.

3. Understanding Our Outlet Products

Some products offered by PICKCOAT may be sourced through outlet inventory channels or supplied under arrangements that differ from traditional full-price retail distribution.

Depending on the specific product, characteristics may include:

Previous-season collections or discontinued styles.
Different packaging or product presentation.
Variations in materials, finishes or construction.
Outlet-specific specifications or accessories.
Promotional or discounted inventory.

These characteristics do not necessarily apply to every product.

We encourage customers to carefully review each product’s photographs, descriptions, materials, measurements and specifications before purchasing.

PICKCOAT aims to describe products accurately and transparently. Any claims regarding brand authenticity, manufacturer authorisation or product origin must be supported by the relevant product’s sourcing documentation.

4. Direct-to-Customer Fulfilment

Our international fulfilment structure is an important part of how we operate.

Instead of transporting products through several domestic storage and distribution stages, eligible products are dispatched individually from our overseas warehouse partners to the customer’s delivery address.

This model helps us:

Reduce unnecessary warehousing costs.
Limit additional inventory handling.
Operate with a streamlined distribution structure.
Maintain competitive product prices.

Because of this model, the shopping and delivery experience may differ from purchasing from a retailer that maintains inventory in your country.

5. Making an Informed Purchase

We encourage all customers to review product information carefully before placing an order.

In particular, please check:

The product description and specifications.
Size guides and measurements.
Product photographs and available colours.
Disclosed outlet characteristics.
International delivery information.

Our aim is to provide customers with sufficient information to make confident purchasing decisions.

For delivery details, please consult our Shipping Policy. For cancellations, returns, exchanges and refunds, please consult our separate Return & Refund Policy.